1. Introduction
Welcome to our website (hereinafter referred to as the “Website”). We are committed to protecting your personal information and ensuring your privacy. This privacy policy (hereinafter referred to as the “Policy”) is intended to explain to you how we collect, use, share and protect your personal information. Please read this Policy carefully before using the Website or purchasing our paint products.
2. Information Collection
2.1 Personal Information
We may collect your name, contact information (including phone number and email address), shipping address and other order-related information.
When you register an account or make a transaction, we will collect this information to process your order and provide customer service.
2.2 Transaction Information
Includes your purchase history, order details and payment information. We will store this information for order management and subsequent services.
2.3 Usage Data
We may collect log information, browsing habits, IP address and device information of your visit to the Website to help us improve website performance and user experience.
3. Information Use
3.1 Order Processing
We will use your personal information to process and fulfill your order, including confirming the order, shipping, processing payment and providing after-sales service.
3.2 Customer Service
We will use your information to respond to your inquiries, answer questions and handle complaints.
3.3 Marketing and Promotion
With your consent, we may send you notifications about products, promotions and company news by email, SMS, etc.
3.4 Service Improvement
We will analyze usage data to optimize this website and improve our products and services.
4. Information Sharing
4.1 Third-Party Service Providers
In order to process orders and provide services, we may need to share your personal information with third parties such as payment processors and logistics companies. These third-party service providers can only use your information to the extent necessary to provide services and are obliged to protect your privacy.
4.2 Legal Requirements
We may disclose your information where required by law, such as to respond to legal proceedings, government requests or to protect our legal rights.
4.3 Business Transfer
In the event of a corporate merger, acquisition or other business transfer, your information may be transferred. We will ensure that your privacy is protected in this case and will notify you of relevant changes.
5. Information Security
5.1 Protection Measures
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.
5.2 Data Storage
We will store your personal information for a reasonably necessary period of time and securely delete it when it is no longer needed.
6. Customer Rights
6.1 Right of Access
You have the right to view and obtain the personal information we store about you.
6.2 Correction and Deletion
If your personal information is inaccurate or outdated, you have the right to request that we correct or delete it.
6.3 Withdrawal of Consent
You can withdraw your consent to our use of personal information and stop receiving marketing information at any time. Please withdraw by contacting us.
7. Privacy Policy Updates
We may update this policy from time to time. We will notify you by posting the updated policy version on this website or by other means. Please check back regularly to get the latest privacy policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
Email: stduio@nimcocrystal.com
Email: bd@nimcocrystal.com
Thank you for reading our Privacy Policy. We are committed to protecting your personal information and ensuring that you feel comfortable using our services.